Billing rules for subscriptions, credit packs, cancellations, and refunds.

This policy publicly explains web versus native billing differences, cancellation paths, and the refund conditions that may apply.

Platform-specific billing

Web/PWA purchases may be managed through external checkout providers.

Native Android and iOS builds must use the relevant store billing rules for digital goods.

Refund and cancellation handling can differ depending on where the purchase was made.

Users can begin cancellation from the account-management surface, the relevant store subscription settings, or support channels.

After cancellation, access may continue until the current billing period ends, while credits or usage-based entitlements are reviewed separately.

Refund eligibility depends on purchase channel, product type, usage state, and applicable local consumer law.

For store purchases, the store operator may control the final refund decision and payout workflow.

Refund and cancellation outcomes depend on the purchase channel; native store purchases may need to be handled by the relevant store.

Legal resources

Privacy, AI, refund, permissions, and account deletion resources are public.

Notra