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Updated: 2026-11-03

Terms of Sale

GoBasey Terms of Sale for digital services and subscriptions

These terms govern the sale and performance of digital services and subscriptions bought online from the GoBasey service provider. The order summary and the Pre-Contract Information are part of this agreement.

Service provider and contact details

Service provider: YİĞİT CAN BİRSEN

Brand: GoBasey

Tax identification number: 1780860259

Registered / business address: Tunalı Mah. Ahmet Güven Sk. No: 12/8, Tepebaşı / Eskişehir

Email: hello@gobasey.com

Phone: +90 531 553 81 85

Website: https://www.gobasey.com

Language and applicable rights

This English version is provided for customers outside Turkey. For customers in Turkey the Turkish version of this document applies.

Nothing in this document limits the mandatory consumer rights of the country where you live. Where those rights give you more protection, they apply.

1. Parties

Provider: YİĞİT CAN BİRSEN (brand: GoBasey), tax no. 1780860259, Tunalı Mah. Ahmet Güven Sk. No: 12/8, Tepebaşı / Eskişehir, hello@gobasey.com, +90 531 553 81 85. Buyer: the person whose identity, contact and billing details are given at checkout.

For buyers acting for business purposes, consumer-specific terms apply only where the law requires.

2. Subject and service

The subject of this agreement is the GoBasey plan or digital right you chose online, with the features, period and total price shown at checkout.

Plan features, capacity, storage, file limits, AI usage and any extras are described on the purchase screen.

3. Price, taxes and payment

The total price including all taxes is shown in the order summary right before the payment obligation arises. Any discount is reflected in the total.

Payments are processed by iyzico in the currency shown at checkout. If the payment is declined, the paid service is not activated.

4. Digital delivery and performance

After successful payment, the service is assigned to your account electronically and made available. This activation is the start of performance of the digital service.

If the payment succeeded but activation fails for a technical reason, contact support; the service is provided or, where the legal conditions are met, the amount is refunded.

5. Subscription and trial

Monthly or yearly is the billing frequency. Subscriptions renew each period until cancelled. Any free trial, first charge date and price after the trial are shown at checkout.

Personal Plus and Pro plans can also be bought for one month with a single payment (prepaid). A prepaid month is not a subscription: no recurring payment instruction is created, it does not renew, and the account returns to the free plan when it ends. The price and the end date are shown before payment. Debit and credit cards are accepted.

6. Right of withdrawal and exceptions

If you are a consumer, you can usually withdraw within 14 days of the contract being concluded, without giving a reason and without a penalty.

For services performed immediately with your express consent and acknowledgement, the statutory exceptions for digital services and digital content may apply. Where these exceptions are relied on, checkout asks for that consent separately.

Send a withdrawal notice to hello@gobasey.com or hello@gobasey.com, or use the in-app cancellation tool.

7. Ending a subscription

You can cancel from Settings > Plans or through support; cancelling is never harder than subscribing. You are informed after cancellation, and any amount that must be refunded by law is refunded within the legal period.

8. Refunds and defective service

Where a valid withdrawal or another legal refund applies, the refund is made to the payment method used, within the legal period and without extra cost to you.

If the service does not have its promised main features, your statutory rights for defective services remain.

9. Personal data and security

Personal data is processed under the Privacy Policy. Card data is processed by the licensed payment provider; GoBasey does not store your full card number or CVV.

10. Disputes and conclusion of the contract

Consumers may bring disputes before the consumer bodies or courts of their country of residence, as permitted by law.

The agreement is concluded electronically when you have accessed the pre-contract information and terms at checkout, given the required confirmations and completed the payment. The time, version and order summary of your acceptance may be stored.

Distance sales, withdrawal or billing requests: hello@gobasey.com.